myPhonak
Sonova AG
- Compliance
- Law-aligned
- Category
- Medical
- Download
- 1M+
- Safety
- 100% Safe
- Price
- Free
- Developer
- Sonova AG
Screenshots
About this app
The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data*. The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment) Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***. * Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices ** Available on Audéo Fit only ***Available on Audéo Fit , Lumity and Infinio devices Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories. Hearing aid compatibility: myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity. myPhonak can be used with: • Phonak Naída™ L-M I (Infinio) • Phonak Virto™ I (Infinio) • Phonak Audéo™ I (Infinio) • Phonak CROS™ I (Infinio) • Phonak Sky™ L (Lumity) • Phonak Naída™ L (Lumity) • Phonak Terra™+ • Phonak CROS™ L (Lumity) • Phonak Audéo Fit™ (Lumity) • Phonak Slim™ L (Lumity) • Phonak Audéo™ L (Lumity) • Phonak Audéo Life™ (Lumity) • Phonak CROS™ P (Paradise) • Phonak Audéo Fit™ (Paradise) • Phonak Audéo Life™ (Paradise) • Phonak Virto™ P-312 (Paradise) • Phonak Naída™ P (Paradise) • Phonak Audéo™ P (Paradise) • Phonak Audéo™ M (Marvel) • Phonak Bolero™ M (Marvel) • Phonak Virto™ M-312 (Marvel) • Phonak Naída™ M-SP (Marvel) • Phonak Naída™ Link M (Marvel) • Phonak Audéo™ B-Direct*** ***Advanced Remote Control and Remote Support not available Device compatibility: Google Mobile Services (GMS) certified Android devices supporting Bluetooth 4.2 and Android OS 8.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak. Android™ is a trademark of Google, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Always seek the advice of a doctor in addition to using this app and before making any medical decisions. The app is only available in countries where the compatible hearing instruments have received official approval for distribution. myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
Track your activity
myPhonak records the activity or habits you choose to log.
See your trends
Charts show how your numbers change over time.
Set your goals
Adjustable targets help you keep a routine.
Advantages
- Logging fits into a daily routine.
- Trends put your recent activity in context.
- Goals adjust to the pace you set.
What users say
RavensGrey
Nov 24, 2025
Generally, the app is easy to use, but it's been unreliable since the last update. My Bluetooth will connect for calls half the time and require me to tap the connect to Bluetooth. I often have trouble connecting for music or video, and most of the time it won't connect at all. I've tried reinstalling everything but that didn't fix it. This is very frustrating.
Kenneth Marcotte
Dec 1, 2024
Overall the app works. However, it always defaults to "Automatic". Automatic sounds awful to me and I must then change it back to my custom program. Please let me set which program I want to use as the default. Every hearing aid is customized so let me pick the custom program that I want and not your "Automatic" program. Let me know if this is something that you are considering.
boyce maree
Jul 4, 2026
I love this app & all its features. Perhaps there is a technical reason but I wished it had the capability of having 2 different sets of hearing aids paired @ the same time. It's time consuming each time you have to forget, unpair the current ones, then pair the alternate ones you wish to use. Other than this, the app is great.
Elyse LaForest
May 3, 2026
I am having an awful time recently with this app and customer service tells me to do the same things over and over and over. And it doesn't work! why spend $6000 for hearing aids (audio I90 sphere) if you can't access the programs without physically turning your hearing aids on and off because the app won't hold a connection. The technology of the hearing aids themselves is amazing, but if you can't access the technology because the app won't work, what's the point?
Judy Anderson
May 14, 2026
I purchased these hearing aids for $5,400 a couple of months ago. The app was installed on my phone. It doesn't work about 90% of the time. It will not connect to the hearing aids. Therefore, I can't use all of the neat programs that was installed for me to use during different scenarios (restaurant, loud noise. etc). It's absolutely ridiculous! The hearing aids themselves are fine but the technology in this app is not!! I would suggest picking another brand!
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