Kardia

App freezes after login on 2 different devices. We have 2 Androids (Samsung Galaxy and Google Pixel). On both phones, I install the app, login with my existing account, and then get a permanent solid white screen that never takes me to anything. I tried: closing and reopening, force closing and reopening, uninstalling and reinstalling, rebooting phone then opening, all with the same results. Since the product can't be used without a phone, this makes the product I just bought useless.

My app got updated this morning (as well as 26 others, and some of them again this evening???) and now it doesn't work. I've restarted my phone twice, logged out & back into the app. It shows full battery and good connection, but nothing else happens. The EKG does not show/not recording. 6L device, was working fine last night. If I switch to the single lead EKG, that works. The 6-LEAD is non-functioning.

The medical parts of the app are buried in "shill-ware". it's actually difficult to use because the needed controls are overwhelmed in appeals to buy their add on subscription. At the price point the basic functions (all the ecg classifications) should be free with the initial purchase. Only the human interpretation should be added cost. It's not easy to get consistent results. You have to practice to avoid muscle movement artifacts. Expecting a better competitor soon.

I have reached out to CS already and their solution of moistening the hardware to overcome the "electrical interference" is not worthy of the cost of this device. my phone is 2 inches away from the device with 0 electrical anything that would cause interference. that message just means your hardware is dysfunctional. it's great when it works but that's rare after almost a year of use.

I am very impressed with my Kardia device and the app. The app loads quickly and allows me to rapidly measure my heart rhythms, record the results along with other important vital parameters like blood pressure, blood sugar and more. The finger pad device is easily carried in my wallet, making it available at any time. It is fun to let my friends use it to measure and evaluate their heart rhythms. More than one discovered they had errant rhythms they were unaware of.