RentCafe Resident

It is unbelievable the scaling, loading and typing issues this app has. Want to pay with flex? You have to sign up here, but the scaling doesn't work so you can't hit the continue button. Want to file a maintenance request? You can't use swipe typing, no autocorrect, and no automatic keyboard formatting. Sometimes buttons don't work. If you need to reference another app, then go back, it completely reloads everything. I've had to re-type requests multiple times because of this. Insane.

Decent App, Login Is Broken, Clean Up OAuth No need to display price of OAuth use every time for a year now. Why ask for email address if it can't be used. No way to stay signed in, which is annoying. There is definitely a need for property management to be able to leave notes, this is a one way request box, and there is lost communication there. Otherwise the app is decent.

The sign in experience is insecure and confusing. If you check "Remember me", you cannot modify your choice without reinstalling, and it'll never forget your email address. If you enable biometrics, the app allows you to sign in even if you fail the check! If you update fingerprint/face profiles in Android settings, you can skip the biometrics prompt altogether! Otherwise the app isn't so bad, it is slow and there's a few links that lead to blank empty screens... but it works.

The app is very easy to use. The ability to actually write about the issue you are having is very strong. The categories listed are very complete, but sometimes you have to guess which category you should select. The inability to print out the requests is frustrating and old requests are not saved. So, historical data is not available unless you create a separate log outside the app to track the information.

There's no option to set the auto-pay amount to "amount due", which is pretty annoying considering one of my utilities is paid through my property management company. Also, the sign-in process is needlessly complicated, please just let me stay signed in rather than making me put in my email address each time. Additionally, I'd appreciate the ability to edit maintenance requests as sometimes I put them in while tired, and later realize I forgot to put in a crucial detail.