My Verizon

500 characters are not enough to fully articulate the problems I have with this app, so I'll give a short run-down. They make it difficult to log in, they throw unwanted ads in your face, the app itself regularly freezes or fails to load, and they force you to save a payment method, when maybe I'd rather just input my information manually. Bottom line, I only use this to pay my bill, but Verizon acts like they don't want my money. Avoid this if you can.

This is probably one of the worst apps I have ever had the misfortune to use. It's so buggy. You'd think they gave this to their summer interns with how many times it just doesn't work. If you just need to look at your information, theres a good chance it will function correctly. But if you ever need help or troubleshooting, just call Verizon. Their live agent call staff is phenomenal, even though sometimes wait times can be long.

DO NOT for any reason use this company! It is tempting because they will be running ads that seem to good to be true. Once you become a customer they keep increasing your bill. Even after paying almost $20 a month for mobile protection and OVER TWO YEARS of paying on my phone, almost completely paying it off, they still charged me $500 for a replacement! I can keep going! A total nightmare! This company is nothing but fraud and desperately needs sued!

i deleted app updates, cleared cache and data and it still won't let me sign in. it says we're sorry it looks like we're having trouble connecting. it won't turn on biometrics, i can't login 97% of the time and when i do press the back button on the we're sorry page, it sometimes pulls up the login page, i fill in my info, select remember me, and sometimes it'll let me in but most times not. when it does let me in, everything i press says in red failed to load? it's never worked properly for me.

Too buggy. I used to like this app. Now when trying to use bill pay feature, the app crashes. Have to call and pay by phone and they want a convenience fee of $7.50 to do so! No you're going to wave that fee! I'm not paying your fee because your app doesn't work properly! Time to switch to another provider. Verizon is going downhill.