humm Classic

their system fails so they charge you a late fee which greatly impacts your credit score. they are charging me a late fee because their system failed to take the money out of my account I log in and I'm restricted from being allowed to pay it because apparently I haven't purchased anything. on the weekend I logged in I could only pay the next payment which meant two in one week. the payments also do not come out the day they say. this all this because I had to cancel a bank card &Iaddednewcard

The app updated & the option to pay the upcoming payment has disappeared. They'll also say the payment has failed & charge you $6 each time they do so. Even though there's money in the account & nothing showing in statements to show that they tried. 0/10 NOT recommended. Not user friendly when looking for help. If for whatever reason they can't take your money, very aggressive man will call you demanding you identify yourself & will refuse to tell you who he is, or where he's calling from & why!

I used to love humm, now I will be deleting it once it's paid off and finding another reliable BNPL. I can no longer log on and make payments, multiple times now I have checked if anything was due, to which there was nothing due, then getting messages a day later saying I have overdue payments and my account is frozen. I think something suss is up. I do not trust Humm. I have a limit of $750, I always pay on time and now somehow my account is frozen at $900. Sketchy!! I do NOT recommend.

Was relying on the option of buying a gift card like I had done previously. Rather than a message appearing it still let's you select a gift card option and amount but they've taken away the 'buy' button. This is a shocking way of communicating something. They'll tell me it's in the T&C's which I apparently should've read. I'm so disappointed especially because I'm now unable to get what I'd planned for. It's really terrible service and a let down

I've used this for a couple of years. The biggest complaint is that I go in and change payment dates only to be charged on the original date, or at least trys to deduct that from my account. Then I get charged a late fee when I had changed the repaymemt date successfully a few days prior. Also I have made a payment early a few times, only for the direct deposit to still go out. So I've been double charged and never refunded. That happens a lot too. Stay away if possible.