Wendy’s

STOP LOCKING THE MENU TO SPECIFIC TIMES FOR BREAKFAST AND LUNCH. Now that that's out of the way, why doesn't it work unless it's on data, why can't it load without a perfect connection? You're almost as bad as Domino's app, which is SAYING SOMETHING. Even when the app does work, it takes like 10 minutes just to load and then another 5 to order even when you already know what you're getting. most of the time, it takes so long. I just say f it and get mcdonalds

I added a gift card to my Digital Account Balance, but the app didn’t apply it to my order. There was no option to use the balance during checkout, and no clear indication of how to apply it. On top of that, the live chat support doesn’t work. This defeats the purpose of both gift cards and the convenience a mobile app is supposed to offer. Update: The Digital Account Balance was less than the total balance of the order.

Improving, used to be very slow and favorites used to error out all the time. Those haven't happened in a while now. Very much wish you could review the order after paying without having to cancel. sitting in the drive through waiting now, thinking I ordered one thing, but won't be able to review until they complete the order. Also wish I could order a half-cut iced tea.

Honestly, for the amount of offers that they give and deals that they give and what you're paying for for relatively decent fast food. It's fantastic and the app makes it so much more convenient to order ahead of time. The only thing I wish is that phone provider services offered more range of coverage on internet so that all Wendy's locations can be looked up via the app in certain places.

This app has received an update that has killed a vital feature. I used to be able to customize the size of my drink in a combo by editing the drink option. Now when I open it I can only change the drink flavor and ice setting. Completely unusable since I usually use the combo deal. Edit: the app has been updated and they have fixed the issue with adjusting drink size on breakfast combos! App works great now!