My Utilita

I changed my review to 5* because the app does everything I need it to now. All the bugs seem to have been fixed. I can put money onto my gas & electric wherever I am, and it is on my meter within 30 mins. I get warnings that my meters are low on funds, so I never get an interrupted supply. Also, the competitions in the app are a one click entry, as well as opportunities to pre book tickets for certain shoes. I'm very happy with this app.

update. ok, this used to send me a notification if my credit was low but doesn't any more. please bring that feature back... Does what it says on the tin..update, if it's not talking to your meter and payment doesn't register, reset your router before complaining about the app, lol. App is still fabulous! Just about to update, let's see if it is as good after... yes, still just as good.

My meter is not in sync with my app. There are a few niggles like this & it can be very frustrating. God forbid that my supply cuts off, as it is a nightmare trying to get it back on . Also has anyone tried phoning Utilita? Trying to speak to a human is nigh on impossible. I must admit I am tempted to go elsewhere. I put credit on my account and it still says that I am going to run out. I don't see the point of these reviews as Utilita are clearly not worried about their customers.

I've had the app for a few years now and it worked fine along with my in home display but the last few months it doesn't show my electricity amount accurately or how many days left of credit. However, the gas amount is accurate and shows how many days are left of credit. I have tried uninstalling and reinstalling but that does not help.

Had some odd issues with the app previously which have ended up working themselves out however have noticed for the last 6 months (especially since getting a new phone - same settings ive checked) or so ive not had low balance notifications and have almost ran out several times if not for the fact I've looked at the home monitor. The app used to alert me to a low balance (although wasnt accurate) which was helpful but not any more which is annoying and worrying especially if I'm away from home!