ParkWhiz -- Parking App

first time parking in a big city and this made it so simple , avoided many questions and much anxiety. the lot was right across the St from the venue and we booked a spot weeks in advance. didn't need to check in or anything , we just parked and left. it was cheap and the time was even extended for free, past what we initially paid for (probably because we were leaving in the middle of the night). still, we went for a night in the city and this app made it super easy and convenient

This app works exactly as you would think. However! It does not provide offline access to parking passes. This is a big problem if you go into an underground garage with no data access. This happened to me. The "help" at the location couldn't find my pass in the system. While I didn't have my plate entered (and should have) it EASILY should have been searchable under my name (the screen on entry greeted me by name, so...) His suggestion? Pay again. Then request a refund. PROVIDE OFFLINE ACCESS!

I've used this app many times over the past couple of years for finding parking in downtown Detroit and can only recall one time where the code didn't work and I had to pay again, but I got a refund shortly after contacting customer service. Love taking the stress out of looking for a spot on the fly. Check Google reviews for lots before you buy, some places may not be worth the hassle. My only suggestion is to please add a rewards program for repeat customers.

It's pretty easy to use. You enter where you want to park, it pulls various locations and then you select. The payment process is also fairly simple. Parking prices range from high to low. You decide how far you want to walk to your location. I was using Ace Parking before but now they are not offering any parking lots at a reasonable price.

The app is convenient when looking for parking in advance. However, I was unable to get a refund for a lot that was full upon arrival. I reached out multiple times and shared the info they requested. I had to pay for a different lot along with the one that was full. Very disappointing.