MyHumana

My experience with this app, I would not recommend it due to the failure of the software program having glitches that is preventing me from logging in from my phone or laptop desk. I have given numerous attempts, but is denied access, even from recreating a new password and still in return, I get denied access. This is very unfortunate that I can't give a better rating.

It knocks me off and I have to start over. I tried typing a chat and no keyboard appeared. How do you type without a keyboard??? I'm looking for a doctor. One doctor is listed 50 times. I didn't take time to count so it could be more or less but the same one repeats over and over. This app is NOT user friendly!

I hate this app for a good reason. It only lets me see the meds I take. The last app was great. It showed so much more information like, when medicine was last ordered and shipped. When a refill order is either being filled or has been refilled and when shipped how long before it will arrive. Tracking for certain items. I feel like I'm being left in the dark. And I believe the member should be allowed to keep an app they like. Also the sign in is not very easy to use. Use more programers agree.

If all you are wanting to do is look at your claims or your card, then it does its job but anything other than that?, not so much. I'm assuming the devs have never bothered trying it. One look at how they list providers says it all. Not to mention the fact that most of those listed are no longer "in network". For it to be something so simple as basic data entry you would think the execs could spare enough to cover that but alais not. End of rant... The app itself works but is sorely lacking

Not the least user friendly! UHC has a much more user friendly app. This one directs you to go to 365, log on, not easy to navigate. Humana may offer more for dollars available in the long run, but people are not going to collect just because the way to document everything is such a hassle. If you can go between family members, have not figured it out, have to log out, log on again, another user name, another pw.....!!!!! Not really worth the effort and very time consuming.