GO / Taxi app for Japan
GO Inc.
- Compliance
- Law-aligned
- Category
- Maps And Navigation
- Download
- 5M+
- Safety
- 100% Safe
- Price
- Free
- Developer
- GO Inc.
Screenshots
About this app
・GO is most used Taxi App(Taxi booking app)in Japan GO is Japan's No.1 App (cab app) with the most extensive service coverage, available in all 47 prefectures across Japan! Coverage extends to all major tourist areas, such as Hokkaido, Tokyo, Kyoto, Osaka, Fukuoka, and Okinawa. 80％ of time spent on Taxi Apps in Japan is on GO. You can now sign up with a non-Japanese mobile number. * Sourced from data.ai by Sensor Tower - Number of taxi app downloads in Japan（Total of App Store and Google Play） - Survey period: October 1, 2020 - Mar 31, 2026 - Among the top 5 taxi apps in Japan, GO has approximately 80% of the market share of total usage time.（Total of iOS and Android smartphone） - Survey period: January 1, 2021 - Mar 31, 2026 *Actual app screen may differ. ・Travel around Japan easily with GO Use GO to hail the nearest Taxi(cab) to get to your destination easily. No more having to stand on the side of the road waiting for one to go by! - Go easy anywhere on time - Stress-free Taxi(cab) experience - Best Taxi(cab) type selection ・From hail to payment in one app by using GO Do everything from hailing a Taxi(cab), to confirming your ride and paying your fare in the GO app, and go easy anywhere in Japan. ・GO PREMIUM: Request a large luxury van With the GO app you can easily request a professional, highly-rated driver to pick you up in a luxury van with seating for up to six. This service is available in major areas of Tokyo and Nagoya. Visit the webpage below for details. https://go.goinc.jp/en/premium ・Airport Flat-rate Get flat-rate fares from a location you specify, such as your home, hotel, a train station or travel destination to select airports. With GO there is no need to make reservations in advance: you can take advantage of this flat-rate even if you want to hail a Taxi right away. Currently available for: boarding from Tokyo - Haneda/ Narita Airport (Tokyo - Narita is only transfer to the airport). ・Pay your fare cashlessly with GO Pay while you ride Pay for your fare automatically by adding your credit card in the app and choosing GO Pay in the Taxi. When you arrive at your destination just get out. No more time wasted dealing with change or credit cards. *Not available in all Taxis ・Advance Destination Setting With this feature, you can hail a Taxi and set your destination ahead of time. This eliminates having to explain your destination to the driver, so there is no need to worry if you cannot communicate in Japanese. ・Confirmation Number Give this number to the driver when your Taxi arrives, then get in. You no longer have to worry about finding your Taxi and being sure you are getting in the right one. ・Reservation Service: Reserve a Taxi for a specific date and time Our Reservation Service automatically hails a Taxi for you on the date and time you specify. Reservations can be made from 15 minutes to 7 days in advance. A service charge will apply in addition to the Taxi fare at the time of payment. *While limited to certain urban areas, new areas being added all the time. ・Tipping Feature Show your appreciation to your driver by giving them a tip. You can give tips at the end of the ride from the rating screen or from "Usage History / Receipt" in the GO app's menu. *Tips are optional. [Notes for using GO] - If there are no available cars nearby, we may not be able to dispatch a car. - In addition to fare and pickup fee, GO App charge will apply in some areas. - Credit cards accepted: Visa / Mastercard / JCB / American Express / Diners Club - Estimated arrival time is based on current conditions and these may change depending on traffic and other factors. - Please note that the car request may be cancelled after it has been accepted due to traffic or other reasons. - Location and push notification permission must be turned on when using this service.
Find your route
GO / Taxi app for Japan gives directions for your trips.
See conditions
Live details help you choose a path.
Search places
Look up spots and save the ones you like.
Advantages
- Directions cover common travel modes.
- Saved places are quick to reach again.
- Search covers a wide range of destinations.
What users say
Nathaniel Butler
May 27, 2026
3D Secure is not the most friendly system, not even a world elite master card is allowed to be registered onto the system as a payment option and it causes the app to time out and even crash with nothing happening. I have to force stop the app and open it again. It took Visa with no issues, but master card should have been accepted. As a new user, In favor of using the cash or the in car payment option you can't even bypass the card registry anymore, it just looped back.
Kien Lam
Apr 4, 2024
Mostly works like Uber/Lyft do in the US. Drivers are consistently courteous and their cars always clean inside and out. The app itself is intuitive enough, well-translated to English, quite intuitive. But two key deficiencies: (1) Even though the search for places works well, it asks you to confirm the address, which is impossible to decipher for foreigners (so I cross-check using Google Maps). (2) It doesn't predict the fare; you read the meter in the taxi--but it is always lower versus US.
Michael Licursi
Apr 2, 2025
Even though you can get taxis in most high traffic areas, this has made planning our trip and getting around the cities so much easier. We encountered a couple errors with payment options, but you can always pay in the car instead of paying through the app. I would recommend to anyone traveling around the city. As a cautionary tale, there are some areas of Japan without cabs, so beware.
Neil Cresswell
Apr 6, 2023
Totally useless if you're not in a major city. I used to use the app's predecessor, JapanTaxi and could always get a taxi pretty much anywhere. If you're in a regional town or the countryside, you are always outside of a service area. Other differences: You not only now need a Japanese mobile # that accepts texts, but this only works with a Japan-issued credit card, so forget your foreign VISA/MasterCard etc. Finally although the interface was English, you will be prompted with Japanese fields.
J. Corbett Hix
Jun 13, 2023
I have a Japanese number, but only foreign credit card, which the app will not accept. This makes no sense. I live here but still waiting for my bank account. How do ANY tourists use this regardless of the phone number? A tourist SIM is relatively easy, a Japanese card not much. I lived in Cambodia for 10 years, that little country has all this figured out much better than Japan.
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