Casey's

The most recent update they deliberately removed the mix and match and rewards offers from the main page, and put them only on the rewards section, way down at the bottom, auto scrolling through ads so it's as hard and annoying as possible to play daily. Likely so there's less people who can find it so they don't have to give out as much free stuff! And the APP FORCES you to update so you can't get around it. Another greedy corporation doing greedy corporation things.

the store, the food, the rewards program, and the app itself are great. however!! I don't like how the free scratch offs are buried or hidden now and it doesn't seem like I get as near as many winners as I used to get. my other beef is that they have asked for my feedback multiple times and the links never work. not sometimes work, NEVER work and I've sent communication about it twice with ZERO response. the feedback was going to be positive but you need to listen and respond

Casesy gas station is my favorite but I hate the app and the phone customer service. tried to order a pizza before leaving work and the app reverted my order to the closest one to my work after I selected the one 5 min from my house. The customer service call was a joke between having to try to talk to an AI system that then puts me on hold for over 20 min as I try to contact the store. I didn't catch the switch until I was almost home, about an hour away from the store it selected.

The ordering experience is so inconsistent. I haven't been able to pay for an order in the app in probably a year. I always have to do pay in store. Then even getting the order to complete a coin toss. It's quite frustrating and I often find myself giving up and ordering elsewhere. It makes no sense.

You're latest update is bad. I've added a pizza to my order, twice now. When I open my cart which, has the number 2 overlaid, it says the cart is empty. Can't finish the order if it doesn't acknowledge it in the cart. Bummer, I have no car, so you just lost business over this glitch. 🙄🙄 also app is less user friendly in my opinion. I was confused where as before I was not. I've even been employed with Casey's before, still confused. 😆😆