NCP

"parking made easy", yet you have to mess around downloading the app, creating an account, confirming your identity, logging in, selecting a car park, entering your reg, adding a card, approving the payment and then finally, 15 minutes later, having confirmation of parking. All whilst hoping you don't lose signal, otherwise you're unable to park there. Whatever happened to good old cash? Yours sincerely, a 27 year old.

Generally the app works fine BUT on some car parks there aren't pay stations and if you haven't realised that, and so you haven't started a parking session but need to pay when you leave, there is no option on the app to do that, so you need to go to the NCP Pay Later web page. It would be so much better if there was a "Pay Later" option on the app instead of having to do it through a web site and add all your card and address details every time. Thanks!

the app was alright but after a few years I had to cancel my subscription. this required emailing their team. frustrating, something any other subscription would be able to do in app. I had been meaning to cancel it for a few months while I didn't need it but now I have no intention of signing back up. -update, called the season pass customer service to get a refund and have now been waiting a full working week with no response. this is something that would take 5 minutes with other companies.

Had two cars originally stored but both have been changed. So easy to delete the old ones and add the new ones. Used one car park today and the QR code let me in and out with no problem. My only negative is that there is no difference between the pay on foot and App pricing - there used to be a discount for the latter. Guess that's down to NCP being in administration

Terrible app. I get free employee parking via the NCP app but it forces you to enter payment card details for this parking. Instructions provided by NCP state "you will not be charged it is just to receive a QR code". But then I was charged £21 for 4 hours on my first use. £21 is far too expensive for 4 hours parking regardless. But the app didn't clearly list/navigate to eligible car parks. Instead assumed I wanted to pay £21 for NCP parking in a city I could get it for free.Where is the logic?