Tokyo Disney Resort App

Surprisingly bad, extremely slow. Every time the app is backgrounded it takes 20-60 seconds to "load" again. You must order food through the app and it requires clicking through several slow loading pages. The map doesn't actually show you how to get from one place to another. You can't see wait times in list form, only on the map. Map tiles have to reload every time you change zoom level. There are five different places to make reservations for rides, shows, restaurants, etc.

It gets 2 stars for being helpful outside of the park. My assumption is that having low speed service offered by my American provider in Japan might be part of the issue, but the app just completely shuts down in the park. I'll try to open it, but a few seconds later it completely closes. This is especially unhelpful at Disney Sea, where there are no maps and navigating through and around that volcano is difficult if you have no idea where you're going.

Awful experience. App took minutes to load everytime I opened. Would think it's because of high traffic but we were in the park on a slow day and it was still slow. Once it loaded, constantly received "error" message and not all info would update. It's upsetting because they push the app so much in the park. Even when asking cast members general questions they would refer you to the app. I wish there were other options to make reservations outside of this terrible interface.

Not a great app... map could be much clearer with names written properly, also wait times are just plain wrong, although I think that's more a technique by Disney to shuttle people around the site, as well as make you think you have a chance of a short queue (which you don't). Also it wasn't clear how to use the priority stuff. Coupled with the fact that you feel like a 2nd class citizen whilst all the priority people sail past you in the queues, Disney is poor value, never again.

This app is pretty functional when the servers are up. Easy to browse wait times, buy tickets, handle the DPA/fastpass/standby systems, and navigate the park. It's just frustrating that the servers for the park go down fairly often. We had a 2 hour outage that prevented any mobile orders or pass bookings. If you know Fantasy Springs, you know how devastating an outage like that is! We missed out on a Frozen standby pass due to this! The servers need better maintenance or downtime protection.