Mynaportal

Name: Mynaportal
Rating: 2.0 (15280 reviews)
Author: デジタル庁(Digital Agency)

デジタル庁(Digital Agency)

2.0 • 10M+

Safe

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Compliance: Law-aligned
Category: Tools
Download: 10M+
Safety: 100% Safe
Price: Free
Developer: デジタル庁(Digital Agency)

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Screenshots

About this app

This is an online window for administrative procedures such as child-rearing and nursing care. In addition to applications, we provide services such as confirmation of personal information held by administrative agencies and notifications from administrative agencies. In order to use this application, you need an Individual Number card or an electronic certificate for smartphones. Operating environment Please check the following site. Operating environment for Mynaportal: https://img.myna.go.jp/html/dousakankyou.html

🛠️

Built for a job

Mynaportal focuses on one set of tasks without extra clutter.

⚡

Quick access

Common actions are a tap or two from the main screen.

🔧

Works in the background

It handles its task while you use other apps.

Advantages

The interface stays simple and to the point.
It uses modest resources on most devices.
Settings let you adjust behavior to your needs.

What users say

Geoff Botting

May 13, 2026

It doesn't work. simple as that. my phone fails to read my card which is valid and I get an error message telling me to go to my Ward office to get a new card issued, which of course cost money and takes time. I live overseas so it's not as if I'm going to catch an airliner, and go to Japan just to get a my number card to be issued, which takes about 3 weeks anyway. ridiculous!

Hal

Dec 11, 2022

198

Some translations are poorly done. It follows your device's UI language so there's no way to see the correct Japanese terms if your phone's language isn't in English. After scanning my card and entering my PIN, the screen tries to load a page in a webview, flickers, and fails to load the page. It's unfortunate that we have to entrust our personal information to companies like these.

Liam Crouch but in Japan

Jun 26, 2026

it's an app, but requires Google Chrome and in reality just helps you log into the website. If you are going to make it just launch a website, make it work with the system browser. Monopoly-enablement is dangerous and irresponsible. If you are already making us download an app, give us an app. This is the kind of garbage juniors would get taught to never do in more mature software engineering fields. Not acceptable from a government.

Mindaugas

Nov 9, 2024

121

This is a garbage app. Why should I be forced to upgrade to the latest version of Android just to use one app?! All my other apps, including banking apps work perfectly fine. What about people with older phones who cannot upgrade, they're out of luck? And from other reviews looks like this simply a wrapper for the website not even a proper app. Quite embarrassing on the developers part.

Sidney Wong

Mar 24, 2026

I keep getting this error: " The password/PIN for the user authentication for your Individual Number Card is locked. If you can use the password/ PIN for the digital signature for your Individual Number Card, you can initialize it using the smartphone app "JPKI PIN reset" and the convenience store kiosk terminal. Conversely, you can visit your local municipal office to unlock your password/PIN. (EA0040-0038) " I don't understand why I can't just reset my pin in the app.

Get this app

You'll be redirected to the official store. HelloApps doesn't host any downloads.

Google Play App Store

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