楽天銀行 -個人のお客様向けアプリ

楽天銀行 -個人のお客様向けアプリ

楽天銀行株式会社

4.3 5M+
Safe
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Compliance
Law-aligned
Category
Finance
Download
5M+
Safety
100% Safe
Price
Free
Developer
楽天銀行株式会社
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Screenshots

About this app

*This app is a smartphone app for Rakuten Bank individual customers. It cannot be used with personal business accounts or corporate business accounts. This is a smartphone app provided by Rakuten Bank, one of Japan's largest internet banks. You can use the app 24 hours a day, anywhere, to process transfers, view deposit and withdrawal statements, and check your balance. Submitting the documents required for account opening is also faster when sent through the app than by mail. Rakuten Bank will continue to strive to make its online banking experience easier to use. We appreciate your continued patronage. ------------------------- ◆Main Features◆ ------------------------- ●Transfers & Payments -In addition to regular transfers, you can also manage scheduled transfers through the app. -Using Easy Transfer (Mail Money), Transfer via Viber, and Transfer via Facebook, you can send money without knowing the recipient's account information. ●Smartphone ATM Deposits & Withdrawals -You can deposit and withdraw funds using smartphone ATMs at Seven Bank and Lawson Bank. ● Transaction Details Inquiry - View your deposit and transfer history, account balance, and more all in one place from your "Transaction Details" page. ● Regular Deposits - We offer preferential interest rates (preferential and bonus rates) based on your usage. ● Term Deposits (Regular Term Deposits, Rakuten Extension Deposits, etc.) - Make deposits into term deposits and Rakuten Extension Deposits (structured deposits), and check your deposit amount and interest rate. - Rakuten Extension Deposits are yen term deposits with special provisions that extend the deposit period from one year to up to 10 years. They offer more favorable interest rates than standard yen term deposits. ● Foreign Currency Deposits - Open a foreign currency account and conduct foreign currency regular and term deposit transactions. - Market-linked exchange rates allow for real-time trading 24/7! ● Money Support (Asset Management Tool) - Rakuten Bank's free household accounting service. It compiles and categorizes card, bank, securities, and loan statements and asset balances, automatically creating a household accounting book. It supports your asset management. - Compatible with most major domestic financial institutions, including banks, securities companies, and credit card companies. - Recommended for those who want to save but are not good at keeping a household budget! ● New Rakuten Bank FX - Open an FX account and make deposits and withdrawals directly from the app. ● International Remittances and Foreign Currency Remittances - A service that allows you to receive international and foreign currency remittances into your Rakuten Bank account. ● Recommend to a Friend - A feature that allows you to easily recommend Rakuten Bank to family and friends through the app. ● Easy Split-the-Bill - A service that makes it easy for the organizer to split the bill for events like drinking parties and trips with friends. ● Rakuten Bank Convenience Store Payment - Rakuten Bank Convenience Store Payment is a convenient service that allows you to make payments from your Rakuten Bank account without going to a convenience store by simply scanning the barcode on your convenience store payment slip. ● ATM Search - Using your smartphone's GPS function, you can search by address or station name, and even get directions to an ATM. ● Submitting ID Documents and Certificates - Easily submit documents such as ID verification and certificates required for opening a Rakuten Bank account or applying for a loan from the app. * Other service functions may require logging in to the Rakuten Bank website. [About Logging In Using Biometric Authentication (Biometric Authentication Feature Provided by Google)] This feature allows you to log in to the Rakuten Bank app without entering a password by registering your biometric information on your smartphone. * Please enable biometric authentication in the Rakuten Bank app settings (after logging in) before use. * Biometric information used for biometric authentication can be added or deleted in the device settings. ■ Biometric Authentication-Compatible OS and Devices - Fingerprint authentication is available on models with Android OS 6.0 or later that support fingerprint authentication. - Other biometric authentication is available on models with Android OS 9.0 or later that support biometric authentication. Please note that depending on your smartphone model, authentication functions, screen display, and other features may be limited. [Introduction to Smartphone (Rakuten Bank App) Services and Features] https://www.rakuten-bank.co.jp/nonpc/ [Recommended Environment] https://www.rakuten-bank.co.jp/nonpc/#anchor-13 [Note] - If you have changed your smartphone model or updated your OS, you will need your user ID and login password. Please prepare them in advance. - Before using the app, please check the Rakuten Bank website for operating instructions and important information.

💳

See your money

楽天銀行 -個人のお客様向けアプリ brings your balances and activity into one view.

📊

Track activity

Transactions are listed so you can follow your spending.

📱

Manage on the go

Handle common account tasks from your phone.

Advantages

  • A clear overview keeps balances and activity in one place.
  • Alerts help you stay aware of account changes.
  • Common tasks are available without visiting a branch.

What users say

I

Isaac Saito

Jul 10, 2024

2

Works flawlessly though, terrible userability in the ID documents submission feature that only accepts scanning the docs by the app itself (i.e. it doesn't accept PDF or any pre-recorded docs). Also after automated signing out due to inactivity, all the data that were scanned before sign out are gone, due to which I had to re-do many things so submission was such a time-consuming process unnecessarily.

T

Talese Amer

Jun 18, 2026

0

Typical terrible UI. Cluttered layout you tend to find on Japanese apps particularly Rakuten. Minimal English options for example the menus might be in English but after that, not much. Real time updates, especially on transactions are non existent and the merchant information is unclear. Rubbish compared to Revolut or Wise. Japanese banks are so behind.

S

Syed Mainul HASAN

Jan 21, 2026

0

One of the worst banking system. Not customer friendly at all. I took their Mastercard Debit card with online and international payment enabled. But the card got restricted while trying to pay my Claude AI subscription bill. I had to call to the customer center to unrestrict it and informed, on the next month I would try again. But again on the next month it did the same behavior. I asked for a written reason described in a mail, but they said, they won't send that due to privacy matter.

J

June July

Feb 26, 2024

2

Very disappointing.They send email for transactions but not all the time and also not on time. Most of the times the email notifications are delivered too late.Also some transaction notifications only tell me that the payment was completed but not with basic details of at least how much. Not to mention terrible user experience. I am so sick of such bad IT or Mobile infrastructure of Japan. PLEASE JAPAN. YOU CAN DO BETTER. ITS NOT SO HARD. JUST FREAKING LOOK AROUND AND LEARN FROM OTHER COUNTRIES.

C

Chetra Tep

Jul 6, 2023

8

it is really great that the Rakuten bank app allows you to display the top screen in English. This is a great start! I hope you will add more screens in English. Also please consider this kind of options for other Rakuten applications such as Rakuten pay and point app. All of the static labels in the app could be i18n easily. This will attract more customers especially foreigners to use Rakuten service. There are millions of foreign in Japan now. Rakuten should catch this opportunity.

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