Myprotein: Fitness & Nutrition

I got an email reminding me that a subscription was about to ship, I didn't need it so I went to cancel and conveniently (for them) my account kept coming up as not having any subscriptions active. 😐 I closed out of the app multiple times and ultimately never got a different result. I took my card off my account which I had hoped would be enough, no, they charged and sent the subscription anyways and magically once they charged me I could see my active subscriptions again. 😒

Awful customer service and lack of fulfilment on orders. The app won't even let you cancel an order and when you file a request to contact they don't read it, they just send an automated response with no reply option available. Save your time, energy and money and go elsewhere. They also make it look like they're a offering great deals by constantly pushing sales, but if you look closer the prices are pretty much the same as anywhere else and the product itself mediocre

just horrible app and customer service. customer service constantly disconnected after just 1 or 2 minutes of inactivity. the message on disconnecting says clearly "when you're ready to come back just send another message and we'll continue where you left off". then when I come back the customer service agent will say "oh I can't see any of your previous chats"

After using this company several times for protein, I am done with them. they started using UniUni as a shipper and it's been 4 days since the last tracking update. Their customer service page leads to a 404 error and both app store links go to the Apple Store. Wanting to talk to a real human but they're making it impossible. They also made the serving size larger with the same amount of protein, making you burn through it more quickly. never again. moving on.

I initially stacked discounts during the holidays, scoring an amazing deal. However, my experience quickly turned sour. My order was canceled near delivery, prompting a reimbursement without my consent. When I inquired about the canceled protein, they offered a $10 credit instead of reinstating the original deal. After a month of nonsensical back-and-forth, I gave up on resolving the issue. Frustrating and disappointing service.