Sainsbury’s SmartShop
Sainsbury's Supermarkets Ltd
- Compliance
- Law-aligned
- Category
- Shopping
- Download
- 1M+
- Safety
- 100% Safe
- Price
- Free
- Developer
- Sainsbury's Supermarkets Ltd
Screenshots
About this app
Love to shop but can’t stand the queues? Want to be part of the future of shopping? Be part of the new way to shop at Sainsbury’s - all you have to do is scan, bag and go! Here's how: • Download the SmartShop app to register – you’ll need to have your nectar card ready • Save Digital Nectar offers and earn Nectar points* • Scan items you want as you walk around the store • Pack your items as you shop • Pay in a flash and feel like a VIP at one of our SmartShop checkouts* Or pay with Google Pay! You can use SmartShop on your mobile data or our free in-store WiFi, where available. SmartShop is currently available at over 100+ Sainsbury’s stores across the UK, with more stores being added all the time.To see if SmartShop is available in your store, just tap the ‘Find a SmartShop store’ button in the app, or visit http://stores.sainsburys.co.uk and apply the ‘SmartShop’ filter within ‘Customer facilities’. WHAT THE MEDIA HAVE SAID “We were genuinely impressed at the ease and accessibility of the till-free shopping experience.” – The Independent “It was an incredibly easy process - and something that I, a tech savvy early adopter, would happily do again.” – Gizmodo UK “[…] the future works remarkably well.” – The Telegraph KEEP IN TOUCH If you have any issues with the app, please visit https://help.sainsburys.co.uk/help/products/smartshop-faq or call us on 0800 234 6434. * Please note that you'll need to be a Digital Nectar customer and have opted in to the offers on the Nectar app to view them in SmartShop. You will need to sign back in if you have not been active for 14 days or longer. **SmartShop checkouts are not available in our mobile pay stores, as these are Google Pay in-app payments only. *** Please note that SmartShop requires location permissions to correctly match you to your store during a shop.
Browse and buy
Sainsbury’s SmartShop lets you search products and check out in the app.
Track orders
Follow purchases from checkout through delivery.
Save for later
Wish lists and carts hold items until you are ready.
Advantages
- Search and filters help you find items quickly.
- Saved details make repeat checkout faster.
- Order history keeps past purchases in one place.
What users say
Steph B
Sep 11, 2024
If I could give less than 1 star, I would. app doesn't work. I'm literally stuck on the "sign up" page. all questions answers, email fine, password accepted and yet.... all the "register" button does is have a little white circle that spins for a second then stops. won't sign me up/register me, and obviously can't log in without that. I have a screen recording of its uselessness.
Lee Kerr
Dec 21, 2024
Pointless; impossible to set up if you've already got the nectar app. I downloaded it and logged in, that was the last thing that went right. Unfortunately it struggled to scan the card, although the image looked ok. It demanded I type in the last 11 digits of the card but before I could finish doing that I got a message to say the card was already registered to an account. There is no way to get beyond that page; presumably the account referred to is my nectar app. Am I expected to delete it?
Matthew Gabanski
Sep 14, 2024
App suddenly stopped working roughly a month ago. Will not recognise any item barcode I scan (Pixel 7, Android v.14, latest update), tried in 3 different Sainsburys stores. Just says item not recognised, please try again, every time. I have tried logging out and back in, uninstalling & reinstalling the app, clearing data and clearing cache, no difference. Not fit for purpose.
Mila Georgieva
Feb 4, 2025
Never had any issues with this app, it's genuinely excellent! Wish other shops would follow suit instead of relying on scanners only - I don't have enough hands to push a trolley, hold my phone with my shopping list AND hold the scanner. I happily drive an extra 3 miles to shop at my local "big" Sainsbury's over anyone else because of this app. Only improvement I'd request is having a stock checker like in the Tesco app and then it would be perfect!
Jennie WB
Oct 7, 2024
Keeps not identifying the correct store! My location is on, phone recognises where I am because other apps appear to have it correct, but seems to think I'm 20 mins in the wrong direction and no I haven't passed by that area for it to think that's where I am now- at least not for the past 7 days! I have to turn my phone on/off to get the app to recognise where I actually am and not where it thinks I am! Phone and app are both up to date with the latest software updates I already checked this.
Get this app
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