えきねっとチケットレスアプリ-新幹線・特急の予約
East Japan Railway Company eki-net
- Compliance
- Law-aligned
- Category
- Travel And Local
- Download
- 1M+
- Safety
- 100% Safe
- Price
- Free
- Developer
- East Japan Railway Company eki-net
Screenshots
About this app
You can make reservations, change reservations, and get refunds via the app without having to wait in line at the ticket counter. You can use Shinkansen e-tickets with Mobile Suica. Earn even more JRE POINTS when paying with a View Card Gold Card. Seamless ticketless boarding is possible with "Ekinet Q Ticket," which can be used even outside the Suica area. [Eligible Products for Application] * Shinkansen e-tickets (Daikyu Middle, Daikyu Zipangu, etc.) * Shinkansen e-tickets (Tokudane, JRE POINT benefits, JRE POINT upgrade) * Conventional line ticketless limited express tickets * Conventional line ticketless limited express tickets (Tokuwari) * Conventional line ticketless reserved seat tickets * Conventional line ticketless limited express tickets (JRE POINT benefits) * Ekinet Q-tickets (Daikyu Middle, Daikyu Zipangu, etc.) * An "early reservation" service is also available, allowing you to apply for Shinkansen e-tickets (basic products) from 2:00 PM three months prior to the travel date until 11:50 PM one month and eight days prior. ■□ Shinkansen Reservations (Using Shinkansen e-tickets) □■ You can apply for "Shinkansen e-tickets," which are a set of train tickets and limited express tickets. Please register your existing transportation IC card such as Suica. Mobile Suica registration is also possible! (Applications for paper tickets requiring physical issuance are not accepted.) ▼Applicable Trains▼ ・Tohoku/Hokkaido Shinkansen ・Joetsu Shinkansen ・Hokuriku Shinkansen ・Yamagata Shinkansen ・Akita Shinkansen *Customers using the Tokaido Shinkansen should use the EX app/EX reservation (Express Reservation). ■□ Reservations for Limited Express Trains, Ordinary/Rapid Trains (Using Conventional Line Ticketless Limited Express Tickets/Conventional Line Ticketless Seat Reservation Tickets) □■ You can apply for reserved seats on Limited Express trains using "Conventional Line Ticketless Limited Express Tickets" and reserved seats on Ordinary/Rapid trains using "Conventional Line Ticketless Seat Reservation Tickets". Please use your existing transportation IC card such as Suica for your basic fare. ▼Target Trains▼ ・Chuo Line Limited Express (Azusa, Kaiji, Fuji Kaiyu, Hachioji, Ome) ・Joban Line Limited Express (Hitachi, Tokiwa) ・Tokaido Line Limited Express (Odoriko, Shonan) ・Narita Express ・Takasaki Line Limited Express (Akagi, Kusatsu, Shima) ・Boso Area Limited Express (Wakashio, Sazanami, Shiosai) ・Limited Express Kamakura ・Shinonoi Line Limited Express (Shinano, Shinshu) ・Limited Express Evening Way ・Limited Express Tsugaru, Super Tsugaru ・JR Hokkaido Limited Express Trains (Hokuto, (Suzuran, Kamui, Lilac, Soya, Okhotsk) *Some trains only accept conventional line ticketless limited express tickets (discount tickets) *JR Hokkaido Rapid and Local Trains (Airport, Furano/Biei Norokko, Kushiro Shitsugen Norokko, Home Liner) *Only conventional line ticketless reserved seat tickets ■□ Ekinet Q Ticket Reservation □■ You can apply for "Ekinet Q Ticket," which can be used ticketless even outside the Suica area. In addition to train tickets, you can also apply for Shinkansen limited express tickets (reserved seats and unreserved seats) and conventional line limited express tickets (reserved seats) at the same time. When boarding, you can board using the QR code issued by the app. This app is required to use Ekinet Q Ticket. ▼Available Areas▼ https://www.eki-net.com/top/ekinet-qtk/ ▼Eligible Trains for Booking▼ ・Tohoku Shinkansen ・Akita Shinkansen ・Yamagata Shinkansen ・Conventional Line Limited Express trains that operate within the eligible area ■□ Features of the Ekinet Ticketless App □■ ・Biometric authentication available ・Check your next booking at a glance on the home screen ・Book in as little as 3 taps with the favorites function ・Booking, changing, and refunding are possible from the app ・Booking is possible up to 2 months in advance with "Conventional Line Ticketless Limited Express Ticket Advance Reservation" (app only) ・Booking of Shinkansen e-tickets (basic product) up to 3 months in advance is possible with "Early Booking" ・Up to 6 people can book ・"Ekinet Usage Slip and Receipt" can be issued from the app ▼▼Regarding Use▼▼ - Ekinet membership registration/login is required to use this app. If you are not an Ekinet member, please register on the website before using the app. ▼Notes - You can apply for up to 6 people (adults and children combined) at once through the app. - The app only allows you to purchase "Shinkansen e-tickets," "conventional line ticketless limited express tickets," "conventional line ticketless reserved seat tickets," and "Ekinet Q-tickets." For tickets that cannot be handled through the app (such as limited express discount tickets, paper tickets, and discount tickets), please use the Ekinet website. - "Shinkansen e-tickets (discount tickets)" and "conventional line ticketless limited express tickets (discount tickets)" are tickets limited to specific trains, seats, and sections. - "Shinkansen e-tickets (JRE POINT benefits)," "conventional line ticketless limited express tickets (JRE POINT benefits)," and "Shinkansen e-tickets (JRE POINT upgrades)" are limited to use within the JR East Japan section. - "Early reservations" are limited to specific trains and seats. - "Ekinet Q Ticket" is only available for use within the service area. - "Conventional Line Ticketless Limited Express Tickets" and "Conventional Line Ticketless Reserved Seat Tickets" do not include a basic fare ticket. Please use a transportation IC card such as Suica or Mobile Suica for your basic fare ticket. - "Shinkansen e-Tickets" and "Ekinet Q Ticket" include a basic fare ticket. - For applications made via the app, only "Credit Card Payment" is available. "Convenience Store Payment," "Financial Institution Payment," and "Station Payment" are not available options. - The JRE POINT accrual rate varies depending on the boarding method, receiving method, and the credit card used for payment. Please check the Ekinet website for details. https://www.eki-net.com/top/point/guide/jrticket.html https://www.eki-net.com/top/kiyaku/ https://www.eki-net.com/top/privacy/ ■□ What You Can Do with the Eki-net Ticketless App □■ ・Reservation of Shinkansen e-tickets, conventional line ticketless limited express tickets, and conventional line ticketless reserved seat tickets ・Reserve Shinkansen e-tickets and board using Mobile Suica ・Earn JRE POINTS, and earn even more JRE POINTS when paying with a View Card Gold ・Shinkansen e-tickets (JRE POINT benefits), conventional line ticketless limited express tickets (JRE Reservations with POINT benefits - Apply with the Adult Holiday Club discount - Smarter Shinkansen reservations than online reservations - "Early Reservation" allows you to reserve Shinkansen e-tickets (basic products) up to 3 months in advance * The Ekinet app allows you to purchase ticketless products such as "Shinkansen e-tickets" and "conventional line ticketless limited express tickets" * Customers using JR West (excluding Hokuriku Shinkansen), JR Shikoku, JR Kyushu, and JR Tokai areas should use Ekinet (website) * This app does not support other companies' train reservation services (EX Reservation (Express Reservation) or e5489 service, etc.) ■□ Recommended for people who: □■ - Want to ride Shinkansen and conventional line limited express trains smoothly without tickets - Want to accumulate JRE POINTs advantageously (even more advantageous with View Card Gold) - Want to plan travel and business trips early
Plan the trip
えきねっとチケットレスアプリ-新幹線・特急の予約 helps you search and organize travel details.
Keep it handy
Bookings and plans stay available on your phone.
Find your way
Maps and local info help while you are there.
Advantages
- Plans stay in one place for easy reference.
- Many details are available offline.
- Local suggestions help you decide on the go.
What users say
Joaine Jan Marquez
Mar 30, 2026
I try logging in using saved password but I could not even click on the "Log In" button. Tried resetting my password but it would tell my my password is incorrect even if after a successful password reset. What a useless, horrible app. It does not belong to the 21st-century.
Neill Walker
Aug 26, 2024
Performance is slow, for some reason it always tells me my password is incorrect even though I'm using a password manager, and trying to get reserved seats often results in an error making me start all over again. After you purchase a ticket it shows the train number, time, and date, but to check your car and seat numbers you you have to click the ticket and wait up to 10 seconds for it to load. Why does it not just save all the information on the list of your purchased tickets? Infuriating.
Anthony Bracegirdle
Feb 22, 2024
I can no longer log in. No matter what I try the login button remains disabled after entering the id and password. Other issues: There is a short limit for the number of characters in the name and my name doesn't fit. You cannot use symbols in the password. The password entry field is not set as a password entry field, so Chrome will remember and display your password in plain text as an autofill suggestion. Probably more issues in the app itself, but who knows as you can't log in anyway.
Alin Motogna
Aug 29, 2025
Had it installed for 4 years, optimistically speaking I can use it to buy tickets once every 5 attempts: can't click the login button or can't pass puzzle authentication step most of the times. Sometimes can get through by using incognito mode, and not using password manager. It feels like the app was not tested by developers with any real life use-cases, and after so many years of reviews pointing same problems over and over, it's likely nobody is actually maintaining it.
Assad
Oct 7, 2025
Can't login. The log in button is grayed out and you can't login. Previously the log in button worked but the next security step with fitting the train puzzle piece never worked. Complete garbage quality control on this app by the developers. EX shinkansen app is designed and works better.
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