Hastings Direct Insurance

Hastings Direct Insurance

Hastings Direct

2.5 1M+
Safe
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Compliance
Law-aligned
Category
Finance
Download
1M+
Safety
100% Safe
Price
Free
Developer
Hastings Direct
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Screenshots

About this app

Welcome to the new Hastings Direct app, which is packed full of features designed to take the hassle out of managing your insurance. You’ll find your policy details and insurance documents as well as contact numbers and claims tips all stored safely and securely in the app to access whenever and wherever you need them. So, whether you want to manage your policy, need help if you’ve broken down or have to make a claim you can get the help you need, quickly. MANAGE YOUR POLICY: - One-click links to important information for your Hastings Direct, Premier, Essentials and YouDrive polices – quick access to your policy number, what you’re covered for, excesses and renewal date* - Something changed? Update your car, address or add a new driver in a few easy steps* - Need more information and hate rummaging through paperwork? Keep all your key documents in one place that’s accessible 24/7* - View your car, home, van and bike policies all in one place - Constantly forgetting passwords? Switch to Touch ID / Face ID or a 6-digit pin - Stay safe - Customise security features and read our privacy policy BREAKDOWN ASSISTANCE: - Get help when you need it most – Hit ‘click to call’ and you’ll connect directly to your breakdown provider CLAIMS: - Need to make a claim? Use the app to register a claim - Got a query about an existing claim? Our app will help you find the answer - Get in touch directly - Send important information to us via email We’re working hard to release lots of exciting new functions to help make your life that little bit easier, so make sure you keep your app updated. If you’ve got any suggestions on how we can improve the app or if you require technical support, please email mobileappsupport@hastingsdirect.com. Disclaimer Minimum Hastings Direct app requirements: - Smartphones with Android 6.0 Marshmallow or newer (no tablets) - Phone must not previously or currently be rooted** *Customers with policies beginning with ‘H’ are automatically redirected to our mobile website to view or change their policy **allowing root access to files which remove all restrictions from the phone Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492).

💳

See your money

Hastings Direct Insurance brings your balances and activity into one view.

📊

Track activity

Transactions are listed so you can follow your spending.

📱

Manage on the go

Handle common account tasks from your phone.

Advantages

  • A clear overview keeps balances and activity in one place.
  • Alerts help you stay aware of account changes.
  • Common tasks are available without visiting a branch.

What users say

D

Dee-zyn Jewellery

Jun 29, 2026

1

its ok but it doesn't consider when you are on a slip road and need to speed up to join flowing traffic or to get out sometimeson a busy roundabout. You can't add when something was not your fault, like someone cutting you up on a roundabout or pulling out infront of you. There should be scope for that. Also the electric cars pick up speed so fast compared to normal cars, even though you are only touching the pedal, it records it as fast acceleration when it really isn't.

M

Malcolm warner

Jul 3, 2026

1

Excellent app that makes you very conscious of your driving and does actually make you drive safer. I mentioned in a previous post about my phone score being low and thought the app was at fault, but turns out that you need to have the Bluetooth turned on even when you are nowhere near the vehicle. The braking is a bit different as I own a nissan leaf I rely heavily on the regenerative braking, so I use the brakes a lot less than the app would like. Perhaps EV's could have a bit of leaway

M

Marco Duan

May 17, 2026

3

Connects to the Youdrive tab about half of the time, despite all permissions given. Sometimes I have to open the app and click around a bit before it would connect. After I asked customer service, they told me to reset password, log out, and reinstall the app and setup the tab again. I gave it all the permissions and disabled battery optimization for the app. Now it never connects. The notification thing doesn't even come up. And it often requires me to re-login when I open the app.

K

Kayleigh White

May 25, 2026

7

Its renewal time and I accidently left it until the last minute and thought I'd have to call and it would be a big hassle, but if you've found a cheaper quote you can enter it in the app, they check it and update your quote within seconds! it was so easy, completed in minutes and no stressful phone call. Thank you for making car insurance easier!

Y

y xiao

Jun 27, 2026

0

They lie about the data gathering, which never stops even though they claim its only for 30 days. I am on day 60 and the app is still stalking me. The IT is a different team to the customer service. So you have no one to talk to about what is actually happening. meanwhile my location and activity info is harvested by the app every 5 minutes.

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