comdirect photoTAN App

comdirect photoTAN App

comdirect – eine Marke der Commerzbank AG

4.0 1M+
Safe
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Compliance
Law-aligned
Category
Finance
Download
1M+
Safety
100% Safe
Price
Free
Developer
comdirect – eine Marke der Commerzbank AG
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Screenshots

About this app

With the free photoTAN app you can approve online banking transactions safely and quickly. This is how the photoTAN process works via the computer: You make a transaction on another device; e.g. B. a PC. Your transaction will be automatically transferred to the comdirect photoTAN app and a notification will appear on your smartphone. When you tap on the message, the photoTAN app opens. Check the transaction and release the TAN by sliding the arrow from left to right. The usual scanning function of the comdirect photoTAN app is retained. This is recommended, for example, if your smartphone is not connected to the Internet. To do this, select the photoTAN procedure “photoTAN graphic” on your computer and then open the scan function at the bottom left of the comdirect photoTAN app on your smartphone. This is how the App2App process works: You carry out a transaction in another comdirect app. The photoTAN app opens automatically during the approval process for your transaction. Confirm your order by sliding the arrow from left to right. The following comdirect apps support the App2App process: - comdirect app - comdirect trading app -comdirect Young How to activate the photoTAN app before using it for the first time: Log in to the comdirect personal area with your access number and PIN and follow the instructions “Activate photoTAN” until the activation graphic is displayed. Download the comdirect photoTAN app onto your smartphone and follow the instructions in the app. Once the app is activated, you can use the two methods mentioned above. FAQ “What permissions does the app use?” The “Camera” authorization is required in the standard procedure for scanning the photoTAN graphic. FAQ “Does the app work with multiple comdirect accounts”? You can connect the app to up to 8 accounts. You need a separate activation letter for each account. Further information about photoTAN can be found at www.comdirect.de/photoTAN If you have any questions or suggestions about photoTAN, we are happy to help you around the clock: By email to info@comdirect.de or by phone: Customers: + 49 (0) 41 06 - 708 25 00 Interested parties: + 49 (0) 41 06 - 708 25 38

💳

See your money

comdirect photoTAN App brings your balances and activity into one view.

📊

Track activity

Transactions are listed so you can follow your spending.

📱

Manage on the go

Handle common account tasks from your phone.

Advantages

  • A clear overview keeps balances and activity in one place.
  • Alerts help you stay aware of account changes.
  • Common tasks are available without visiting a branch.

What users say

A

Andreas Schnoor

Jun 8, 2026

0

App doesnt open any more for days. Not for the first time. Thus I cant open the banking app. This is awful! Honestly I would never open a bank account with Comdirect again. They need to take the digital money business more serious.

A

Andy Scha

Feb 23, 2026

2

Once again I don't have access to my account. After app update, I was logged out from the photo tan app, but my activation graphic is not readable anymore. Neither on android nor iphone. Now I have to wait for a letter with a new graphic even though it clearly states on the initial letter that the graphic should be valid without time limit

A

A Google user

Sep 19, 2019

10

So there's an obvious problem here, can't take a picture of my phone's screen with my phone... You could just add scanning a picture from phone's gallery, or something among those lines. For now, the only way I see is to take a screenshot, send it to a different device, open it there, and scan the photo tan. EDIT: Nevermind, found out that there an app2app method, and the app isn't so bad judging from the looks of it.

H

Helen Orkin

Feb 2, 2021

13

Dreadful, waste of time. Un- and reinstalling doesn't make any difference. It doesn't recognise the PIN which I only just installed a short time ago. So I now have to speak to customer service which takes forever to get through. They then have to send a new Aktivierungsgrafik per post. Should you want to deal in the interim, that's too bad. Unless you want to deal by phone which takes forever plus higher fees. Please don't inflict technology on your clients which you can't master yourselves!!

C

Clemens Lang

Jun 17, 2025

0

Crashes with old data after the latest update. Clearing data fixes it but requires re-setup. This sounds like sloppy testing during development, which is bad for an app you rely on every day. Adding insult to injury, the old activation latter I have no longer works. Should maybe have used QR codes where color degradation after years of storage doesn't matter.

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